Support & FAQ
π± Basic Usage
Q: How do I start using Color Assistant?
A: After downloading and installing the app, you can choose to use real-time camera color picking or select photos from your library. Simply tap anywhere on the screen to extract the color at that pixel.
Q: What color code formats are supported?
A: Color Assistant supports five common color code formats: RGB, HEX, HSL, HSB, and CMYK. You can switch between them and copy with one tap.
Q: What is the Color Naming System?
A: The Color Naming System identifies and displays five international standard color names, helping you quickly find the closest standard color and adjust to precise standard color values with one tap.
πΎ Palette Management
Q: How do I create and manage palettes?
A: Click the "Palettes" button on the main interface to create new palettes, name colors, and organize categories. Import and export functions are supported for easy backup and sharing.
Q: Can palettes be exported?
A: Yes! Palettes support JSON format export. You can sync across devices or share color schemes with team members.
π Premium Features
Q: What does Premium version offer?
A: Premium version permanently removes all ads, giving you a cleaner user experience. One-time purchase, lifetime use, with multi-device sync support.
Q: How do I restore my purchase?
A: Click the "Restore Purchase" button on the Premium page, and the system will automatically sync your purchase history from the App Store.
π§ Troubleshooting
Q: Camera not working?
A: Please go to Settings β Privacy & Security β Camera and make sure Color Assistant has camera access permission.
Q: Can't select photos from library?
A: Please go to Settings β Privacy & Security β Photos and make sure Color Assistant has photo access permission.
Q: App crashing or not working properly?
A: Please try the following steps:
1. Restart the app
2. Restart your device
3. Make sure you have the latest version installed
4. If the problem persists, please contact our support team
1. Restart the app
2. Restart your device
3. Make sure you have the latest version installed
4. If the problem persists, please contact our support team
π§ Have Other Questions?
If you can't find the answer in the list above, feel free to contact us anytime!
Email: piscesweilun.studio@gmail.com
We'll reply to your questions within 24-48 hours