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Support & FAQ

Welcome to the InstantLog support page. Here you can find answers to common questions or contact us directly.

📱 App Screenshots

InstantLog App Screenshot 1 InstantLog App Screenshot 2 InstantLog App Screenshot 3 InstantLog App Screenshot 4

📚 Frequently Asked Questions (FAQ)

1. How do I delete a record?

Swipe left on any record in the History view to reveal delete and edit actions. If you want to remove an entire month, open the History tab, switch to the month you want, and use the trash button in the top-right corner.

2. How does Smart Auto-Fill work?

InstantLog analyzes your past records. If you often log "Lunch" at 12:00 PM, the app will suggest "Lunch" when you stamp around that time again. You can also set explicit rules in Settings to customize your auto-fill preferences.

3. Can I search or filter my history?

Yes. In the History tab you can search notes, switch between Today, Last 7 Days, This Month, or With Notes, and use quick tag filters to narrow down matching records faster.

4. How do Quick Tags work?

Quick Tags can be managed in Settings > Quick Tags. The first three tags in that list appear first on the stamp screen as priority tags, so you can reorder them there to match your most common actions.

5. How do I backup my data?

Go to Settings > Data Management > Backup & Restore. InstantLog backups now include selected records, Auto-Fill Rules, Quick Tags, and Smart Auto-Fill settings. After restore, the app also shows an import summary so you can confirm what was recovered. This is a Premium feature.

6. How do I export a CSV report?

Go to the History tab and tap the export icon in the top left corner. You can generate a CSV file containing the records currently shown by your History filters, which is useful for Excel or printing. Export is a Premium feature.

7. Does the app work without internet?

Yes. Stamps, notes, and saved parking locations are stored locally. Basic stamping, parking capture, distance guidance, and previously saved records remain available without an InstantLog account. Maps, walking routes, ads, purchases, and support email may require a connection.

8. Does the Watch App work offline?

Yes. You can stamp or save a parking location on Apple Watch even when your iPhone is not nearby. The Watch saves first and syncs when the devices reconnect. Sync is often quick when the iPhone is reachable, but offline records can remain pending until a connection is available.

9. How do I make text larger on Apple Watch?

InstantLog follows the Apple Watch system text size using Dynamic Type. On your Watch, open Settings > Display & Brightness > Text Size, then tap the size controls or turn the Digital Crown. You can also turn on Bold Text. At accessibility text sizes, InstantLog automatically changes Quick Entries from two columns to one for easier reading.

10. Does InstantLog support widgets?

Yes. InstantLog includes Home Screen widgets for quick logging. On supported widget sizes, you can stamp immediately or use quick tags without opening the full app.

11. What does Premium unlock?

InstantLog Premium is a one-time purchase, not a subscription. It unlocks GPS for regular iPhone stamps, the advanced direction arrow for finding your car on iPhone and Apple Watch, CSV export, Backup & Restore, and removes banner ads. Basic parking save/retrieve, map, distance, parking details, and walking directions remain free.

12. How do I save and find my parked car?

Tap Parking on the iPhone or Apple Watch stamp screen. InstantLog saves the stamp immediately and then attaches the best available location. When a parking point is active, tap Find Car to see its map, straight-line distance, optional floor/zone/space detail, and a walking-directions link. Tap Found Car when finished.

13. Why can a parking location be inaccurate?

GPS works best outdoors. Underground garages, tall buildings, roofs, and weak satellite signals can increase the error. InstantLog shows the saved accuracy when available; add a floor, zone, or space note for indoor and multi-level parking.

14. Can I use approximate location?

Yes. Open the iPhone Settings app > Privacy & Security > Location Services > InstantLog and turn off Precise Location. Parking still works, but the saved point and direction guidance may be less accurate. You can also deny location access; stamps are still saved without coordinates.

15. How do I restore Premium on a new iPhone?

Open InstantLog Settings > Premium and tap Restore Purchases while signed in with the Apple Account that made the original purchase. Premium entitlement then syncs from iPhone to the paired Apple Watch.

Still need help?

If you couldn't find the answer you were looking for, our support team is here to help!

📧 Contact Support

Email: piscesweilun.studio@gmail.com